You may need to provide Your Personal Information during the course of using some services, for instance, creating a valid User ID, provide information in Your account while registering on the mobile application, submit data about your car(s), submit your location while availing CAWAGO services, refer friends, participate in any online survey or contest, communicate with Cawago's customer service by phone, email or otherwise, provide reviews for the content available on mobile application.
Cawago collects only such Personal Information that we believe to be relevant and is required to understand You or Your interests. Cawago collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized mobile application experience, to notify You of any updated information and new activities and other related functions offered by Cawago, keep You informed about latest content available on the mobile application, special offers, and other products and services of Cawago, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with CAWAGO or to prevent fraud and unlawful use.
Information we collect and that you provide:
We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, your referral website or source of origin and any other relevant information, in order to improve security, analyze trends and administer the site. Our analytic tools may also capture anonymous information such as your demographic and geographic information, with a view to assist us in improving customer experience.
The information we learn from customers helps us personalize and continually improve your shopping experience at our website. Following are the types of information we may gather:
Information You Give Us:
We receive and store any information you enter on our website or give us in any other way, including but not limited to name, gender, email id, telephone number, mobile number, billing and shipping addresses, physical characteristics etc. You can choose not to provide certain information, but in such event, you may not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. Customer needs to fill all the mandatory information for placing an order with us.
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses speedo.in or advertisements and other content served by or on behalf of PIL on other websites.
Registration to our Services shall entitle us to send you promotional and transactional emails from us. Subscription to our newsletters entitle us to send you periodic newsletters and promotional emails. If you do not want to receive e-mails or any other communication from us, you may unsubscribe by clicking on ‘unsubscribe’ at the footer of any email received from us. Alternately, you may also email us at [email protected]
Upon placing any order on our website, we shall be entitled to use your registered mobile number on the website to send transaction related SMS to you, irrespective of DND services being activated on your mobile. We may occasionally send promotional SMS to your registered mobile number. Customer hereby authorizes us to send transactional SMS to his registered number, even if the number is registered for DND “Do not Disturb” service.
Information from Other Sources:
We may also receive relevant information from other sources and use such information for providing better customer experience.
We do not take Credit/Debit card or Net banking details on our website. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank’s Net Banking website for completing the transaction. You will then be required to enter your relevant card details or net banking details on the page to complete the transaction. On successful completion of the transaction, you will be redirected to our website with your order details and order number being displayed.
It is to be noted that we will not be storing any Bank related information on our records and none of our staffs will hold or be exposed to this information.
In an effort to make our website or mobile application effective, certain information may be collected each time you visit the mobile application which is available on different platforms. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the mobile application and the type of user who is accessing our mobile application and certain browsing activities by You. This data may include: IP address of Your server, the type/model/manufacturer of your mobile, the operating system of Your system, location data. These data are used by Cawago to understand the use and number of user using the mobile application.
Cawago also uses the log file like other website or mobile application servers which is the standard measures. They include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use them to analyse trends, administer the site, track a user's movement and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Cawago DOES NOT trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You. Personal Information provided by You is used only:
- to facilitate Your use of the mobile application;
- to respond to Your inquiries or fulfil Your requests for information about the various services;
- to provide You with information about CAWAGO's products/services and to send You information, materials, and offers from CAWAGO;
- to send You important information regarding the mobile application, changes to CAWAGO's terms, conditions, and policies and/or other administrative information;
- to send You surveys and marketing communications that CAWAGO believes may be of interest to You;
- to personalize Your experience on the mobile application and CAWAGO's other websites by presenting advertising, products and offers tailored to You; for proper administering of the mobile application;
- to conduct internal reviews and data analysis for the mobile application;
- to protect the integrity of the mobile application; and
- to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
Cawago may disclose aggregated information about the use of the mobile application, but it will never contain Personal Information. CAWAGO does not disclose Personal Information to third parties in the normal course of operations. However, in situations when CAWAGO is legally obligated to disclose information to the government or other third parties, CAWAGO will do so.
Cawago implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.
You have a legal right to a copy of any personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to request that we cease to use your personal information for direct marketing purposes. If you have questions or concerns, feel free to email us [email protected] or to correspond at:
NO 650,17th Main,
6th Block Koramangala,Bengaluru,
and we will address your issue.